Dedicated user support for PosPrintPro means 1) Reply to any user's request within 48 hrs; 2) prompt notification on new versions and upgrades; 3) FREE upgrades to new versions within paid period; 4) aid in solving the hardware problems. PosPrintPro is docket and reports printing & preview SDK for PocketPC applications. Optimized to print and preview dockets and reports in Point-Of-Sale applications. Supporting document templates including docket layouts, heading, footers. Direct printing. IRDA-enabled printers; POS-printers cabled to PDA; POS printers connected to cradle; POS printers connected to external IRDA adapter; IBM/EPSON compatible printers.